Title: Communication styles of middle level executives

Authors: Seema Khanvilkar; Mala Srivastava

Addresses: MISB Bocconi India, 9th Floor, Hiranandani Knowledge Park, Powai, Mumbai – 400076, India ' IIM Khashipur, NH 74, Kundsebara, Uttarakhand – 244 713, India

Abstract: Communication style is an individual's tendency to communicate through a unique pattern. It is not a trait or quality; it is just a way individuals project themselves and how their behaviour is perceived. Communication style of executives is important as it is an integral part of organisational success, whether it is at the inter-personal, inter-group, intra-group, organisational, or external level. The present study investigates the different communication styles adopted by middle level executives in an organisation and also attempts to find out if there are any 'preferred styles' or any 'ideal style'.

Keywords: communication styles; direct communication; vibrant communication; analytical communication; considerate communication; middle level executives; organisational success; inter-personal communication; inter-group communication; intra-group communication; organisational communication.

DOI: 10.1504/IJPMB.2016.077630

International Journal of Process Management and Benchmarking, 2016 Vol.6 No.3, pp.328 - 342

Received: 09 Feb 2015
Accepted: 30 Mar 2015

Published online: 07 Jul 2016 *

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