Authors: Seema Khanvilkar; Mala Srivastava
Addresses: MISB Bocconi India, 9th Floor, Hiranandani Knowledge Park, Powai, Mumbai – 400076, India ' IIM Khashipur, NH 74, Kundsebara, Uttarakhand – 244 713, India
Abstract: Communication style is an individual's tendency to communicate through a unique pattern. It is not a trait or quality; it is just a way individuals project themselves and how their behaviour is perceived. Communication style of executives is important as it is an integral part of organisational success, whether it is at the inter-personal, inter-group, intra-group, organisational, or external level. The present study investigates the different communication styles adopted by middle level executives in an organisation and also attempts to find out if there are any 'preferred styles' or any 'ideal style'.
Keywords: communication styles; direct communication; vibrant communication; analytical communication; considerate communication; middle level executives; organisational success; inter-personal communication; inter-group communication; intra-group communication; organisational communication.
International Journal of Process Management and Benchmarking, 2016 Vol.6 No.3, pp.328 - 342
Received: 09 Feb 2015
Accepted: 30 Mar 2015
Published online: 07 Jul 2016 *