Title: The impact of lean healthcare practice on healthcare performance: the mediating role of supply chain innovation in Malaysian healthcare industry

Authors: Nurul Fadly Habidin; Nurul Aifaa Shazali; Naimah Ali; Nur Afni Khaidir; Osman Jusoh

Addresses: Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Departments of Accounting and Finance, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Departments of Accounting and Finance, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Departments of Accounting and Finance, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia ' Department of Management and Leadership, Faculty of Management and Economics, Universiti Pendidikan Sultan Idris, 35900 Tanjung Malim, Perak, Malaysia

Abstract: Recently, organisations must look into quality improvement initiative tools for improving organisational performance. Effective quality improvement strategy such as lean management practices has a potential to provide improvement and effectiveness in healthcare industry. It gives a secure supply chain innovation and organisational performance among healthcare industry. This study investigates the relationship between lean healthcare practice, supply chain innovation and healthcare performance in the Malaysian healthcare industry. The relationships proposed in the framework were tested using structural equation modelling (SEM). Further, the result indicates that lean healthcare practice can assist to excellences in supply chain innovation and improved healthcare performance. Moreover, supply chain innovation also gives a positive impact on healthcare performance.

Keywords: lean healthcare; employee involvement; customer focus; organisational culture; leadership; supply chain innovation; SCI; healthcare performance; quality initiatives; structural equation modelling; SEM; healthcare management; supply chain management; SCM; Malaysia; organisational performance.

DOI: 10.1504/IJCA.2016.076086

International Journal of Critical Accounting, 2016 Vol.8 No.1, pp.79 - 93

Available online: 23 Apr 2016 *

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