Title: SKACICM a method for development of knowledge management and innovation system e-KnowSphere

Authors: Samia Aitouche; Mohamed Djamel Mouss; Abdelghafour Kaanit; Khayreddine Bouhafna; Walid Mammeri; Abdeldjalil Chabbi

Addresses: Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria ' Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria ' Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria ' Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria ' Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria ' Laboratory of Automatics and Manufacturing, Industrial Engineering Department, University Hadj Lakhdar Batna, Algeria

Abstract: The purpose of this paper is to propose a hybrid method SKACICM of development of knowledge management systems. Based on weaknesses of the method of performance dashboards SKANDIA, we proposed a pragmatisation and adaptation of Skandia to give (ASKANDIA), by enrichment of its performance book. We ameliorated CICM model against the requirements of GERAM to give ACICM model by mappings between their proposed metamodels. We tried to hybridise ACICM, ASKANDIA and business intelligence to propose a new method SKACICM of development of knowledge management systems. We applied SKACICM on a cement company to develop software containing three main modules, module knowledge management, module business intelligence and performance dashboard system. The developed system ameliorated the performance of the enterprise by 26% and could be generalised to other manufacturing or service systems.

Keywords: SKACICM; ASKANDIA; knowledge management; ACICM model; innovation systems; business intelligence; human capital; intellectual capital; cement firms; performance dashboard; firm performance.

DOI: 10.1504/IJKWI.2015.075153

International Journal of Knowledge and Web Intelligence, 2015 Vol.5 No.2, pp.105 - 126

Received: 24 Feb 2014
Accepted: 01 Dec 2014
Published online: 05 Mar 2016 *

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