Title: The application research of multi-dimension decision-making of bank's microfinance performance evaluation using rough set and grey fuzzy approach

Authors: Qiguang Zhang; Chong Wu

Addresses: School of Management, Harbin Institute of Technology, 92 West Dazhi Street, Nan Gang District, Harbin, 150001, China ' School of Management, Harbin Institute of Technology, 92 West Dazhi Street, Nan Gang District, Harbin, 150001, China

Abstract: Microfinance steps into a rapid growth stage and becomes a very important business of Chinese commercial banks. According to characteristics of Chinese microfinance and principals of balanced scorecard, this study designed the performance evaluation system from five dimensions and analysed the performance of microfinance of bank in combination with the rough set and fuzzy comprehensive evaluation method. To develop an objective and scientific evaluation system, this study used rough set theory to determine each indicator's objective weight by introducing information volume to define the importance conception. Then, this study built the grey fuzzy comprehensive evaluation method which is based on the rough set and used the matrix of grey fuzzy evaluation and the weight vector to process fuzzy calculation and normalisation and finally got the fuzzy evaluation result. This study evaluated the performance of small and micro enterprise microfinance of eight branches of China Harbin Bank. By using above system, this study got a better evaluation results, proved the effectiveness and practicability of the evaluation system.

Keywords: rough sets; grey relational analysis; fuzzy GRA; fuzzy logic; microfinance; multidimensional decision making; performance evaluation; China.

DOI: 10.1504/IJADS.2015.074617

International Journal of Applied Decision Sciences, 2015 Vol.8 No.4, pp.323 - 338

Received: 08 Jun 2015
Accepted: 28 Oct 2015
Published online: 08 Feb 2016 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article