Title: A study on emotional awareness and organisational role stress among the middle management level employees

Authors: Satya Ranjan Bhattacharya; Sumeet Gupta

Addresses: Bhilai Steel Plant, Ore Handling Plant, Bhilai Nagar, Dist-Durg (C.G.), 490001, India ' Indian Institute of Management, GEC Campus, Sejbahar, Raipur (C.G.), 492015, India

Abstract: Employees, being human beings, carry their emotions to work place which affect their performance in the workplace. Therefore, organisations are now emphasising on becoming 'emotionally aware'. Being emotionally aware benefits both employees as well as the organisation in the long run. Industrial organisations are primarily task-oriented and focus on routine matters and activities to meet the organisational goals rather than on other dimensions (particularly human and behavioural dimensions, i.e., various groups and individuals which constitute the organisation). An individual has to deal with various problems according to his role. Various role conflicts or role stresses have implications for the effectiveness of the individual and of various groups working in the organisation. By assessing, exploring and changing core values, beliefs, emotions and then learning and reinforcing, maintaining new behaviour, sustained personal and organisational growth can be achieved. This study examines the relationship between emotional awareness and the organisational role stress. The outcome of this study may help organisations to resolve short-term emotional outbursts and subsequent stress in employees as well as manage these effectively for an overall growth of the organisation. Managers may want to consider that effective coping with stress will improve one's effectiveness in the organisation.

Keywords: organisational role stress; ORS; emotional intelligence; emotional awareness; human resources; workplace emotions; middle management; role conflicts; core values; beliefs.

DOI: 10.1504/IJWOE.2015.073134

International Journal of Work Organisation and Emotion, 2015 Vol.7 No.1, pp.63 - 82

Received: 21 Jul 2014
Accepted: 26 Jul 2015

Published online: 16 Nov 2015 *

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