Title: Modelling users' dynamic behaviour in e-business environments using navigations

Authors: Raul Pena-Ortiz, Julio Sahuquillo, Ana Pont-Sanjuan, Jose A. Gil Salinas

Addresses: Innovation Department, Intelligent Software Components S.A (iSOCO), Edificio Trade Center, Profesor Beltran Baguena, 4 of. 107, Valencia 46009, Spain. ' Computer Engineering Departament (DISCA), Polytechnic University of Valencia, Cami de Vera s/n, Valencia 46022, Spain. ' Computer Engineering Departament (DISCA), Polytechnic University of Valencia, Cami de Vera s/n, Valencia 46022, Spain. ' Computer Engineering Departament (DISCA), Polytechnic University of Valencia, Cami de Vera s/n, Valencia 46022, Spain

Abstract: The second World Wide Web generation is increasingly oriented to services. This generation is rich in requests for dynamic and personalised content, which represents an important segment of current internet traffic. E-business applications are a particular case of the dynamic web, where dynamism and personalisation play an important role in business strategy. Understanding the characteristics of the users| workloads is very important when designing and providing web services. In e-business, the importance is even greater, because this analysis is used to extract the knowledge needed to take business decisions. Workload characterisation techniques introduce some drawbacks when representing the dynamism of client behaviour. This drawback implies that most of the current workload generators model this characteristic in a simple and inaccurate way. This paper focuses on the dynamism of e-business applications and the new techniques to characterise user workloads. Our work is addressed to building a dynamic workload generator that considers the new behaviour of web clients.

Keywords: e-commerce; model; user behaviour; dynamic behaviour; workload generators; e-business; electronic business; electronic commerce; web services; business strategy; user workload; internet; dynamism; web clients.

DOI: 10.1504/IJEB.2005.007268

International Journal of Electronic Business, 2005 Vol.3 No.3/4, pp.225 - 242

Published online: 30 Jun 2005 *

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