Title: Toward education and training the human resources: meeting the challenge through a joint-venture process approach between the public and private sectors

Authors: Elsa P. Rodrigues; Carlos F. Gomes; Mahmoud M. Yasin

Addresses: School of Economics, University of Coimbra, Av. Dias da Silva 165-3004-512, Coimbra, Portugal ' School of Economics, ISR-Operations Management Group, University of Coimbra, Av. Dias da Silva 165-3004-512, Coimbra, Portugal ' Department of Management and Marketing, East Tennessee State University, P.O. Box 70625, Johnson City, TN 37614, USA

Abstract: The changing and highly competitive job market is putting pressure on both the private and public sectors to maintain and prepare an educated and well-trained human resource. In this context, a well-integrated educational and training strategy must be formulated and implemented, jointly, by the public and private sectors. This study presents the effort of Portugal in this direction. It emphasises a process orientation to achieve the goal of upgrading the educational skills of Portuguese employees, part of whom are entrepreneurs. For the purpose of this study cluster analysis, regression analysis and the important performance analysis were used. Based on the findings, the implications of the cooperation between the public and private sectors are discussed and a conceptual framework to aid policymakers, decision makers, and future researchers is offered. The benchmarking implications of this process are underscored.

Keywords: importance-performance analysis; IPA; joint ventures; employee education; employee training; human resources; public sector; private sector; Portugal; cluster analysis; regression analysis; cooperation; human resource development; HRD.

DOI: 10.1504/IJPMB.2015.072318

International Journal of Process Management and Benchmarking, 2015 Vol.5 No.4, pp.387 - 407

Received: 02 Sep 2014
Accepted: 25 Sep 2014

Published online: 09 Oct 2015 *

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