Authors: Fathey Mohammed; Othman Bin Ibrahim
Addresses: Faculty of Computing, Department of Information Systems, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia ' Faculty of Computing, Department of Information Systems, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia
Abstract: Using the new emerging information and communication technologies (ICTs), the public sector organisation's operations can be improved with the commitment of greater efficiency and effectiveness of their services. However, for facilitating all factors of success and maximising the benefits of e-government, e-readiness assessment is useful. Previous researches mainly concerned with providing conceptual frameworks, models and tools, with relatively few studies investigated e-government readiness indexes evolution. This paper mainly revisits four sets of well-established reports concerning e-government readiness indexes. By analysing data from reports on different versions of these indices, we reported that advancing in ICT technologies is the primary driver of changes from one version to another. Therefore, it can be predicted that the new emerging technologies can further refine the e-government readiness indices.
Keywords: e-readiness assessment; e-government readiness index; technological advances; new technology; emerging technologies; drivers; information and communication technology; ICT; information technology; electronic government.
International Journal of Electronic Governance, 2015 Vol.7 No.3, pp.186 - 205
Received: 08 Sep 2014
Accepted: 11 Mar 2015
Published online: 31 Aug 2015 *