Title: Customising learning programmes to the organisation and its employees: how HRD practitioners create tailored learning programmes

Authors: Rob F. Poell, Ferd J. Van Der Krogt

Addresses: Tilburg University, Department of Human Resource Studies, P.O. Box 90153, 5000 LE, Tilburg, The Netherlands. ' University of Nijmegen, Department of Education, P.O. Box 9104, 6500 HE, Nijmegen, The Netherlands

Abstract: This study investigates how HRD practitioners customise learning programmes, that is, tailor them to take into account the demands set by organisation and participants. A theoretical account of the relations between learning programmes and organisational/individual characteristics is provided. Results from an action-research project involving 13 learning programmes conducted in healthcare institutions are presented. The main conclusion of the study is that the seven HRD practitioners in our sample used few strategies to customise learning programmes.

Keywords: customisation; learning programmes; action research; tailored learning; customised learning; human resource development; HRD; healthcare organisations; learning organisations; organisational learning.

DOI: 10.1504/IJLIC.2005.007101

International Journal of Learning and Intellectual Capital, 2005 Vol.2 No.3, pp.288 - 304

Published online: 26 May 2005 *

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