Title: Asset maintenance maturity model: structured guide to maintenance process maturity

Authors: Peter Chemweno; Liliane Pintelon; Adriaan Van Horenbeek; Peter N. Muchiri

Addresses: Centre for Industrial Management/Traffic and Infrastructure, Celestijnenlaan 300A, 3001 Heverlee, Belgium ' Centre for Industrial Management/Traffic and Infrastructure, Celestijnenlaan 300A, 3001 Heverlee, Belgium ' Centre for Industrial Management/Traffic and Infrastructure, Celestijnenlaan 300A, 3001 Heverlee, Belgium ' School of Engineering, Dedan Kimathi University of Technology, P.O. Box 657-10100, Nyeri, Kenya

Abstract: In today's dynamic business environment, organisations are adapting asset management strategies as a means of gaining a competitive advantage. This is achieved through implementing effective maintenance program(s). However, implementing such program(s) is often not straightforward due to lack of a structured decision making framework. This article proposes a generic asset maintenance maturity model as a structured guide to maintenance process maturity. The proposed model aims at assessing the maintenance decision making capabilities within organisations. A weighted maintenance performance assessment score is proposed that facilitates performance measurement and benchmarking. Based on the weighted score, organisations are situated on a five-level maintenance maturity ladder. Moreover, the proposed approach incorporates risk assessment methodologies as a means of directing improvement actions towards maintenance maturity.

Keywords: asset management; maturity model; risk assessment; performance measurement; benchmarking; maintenance maturity ladder; decision making capabilities; maintenance decision making.

DOI: 10.1504/IJSEAM.2015.070621

International Journal of Strategic Engineering Asset Management, 2015 Vol.2 No.2, pp.119 - 135

Available online: 14 Jul 2015 *

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