Title: Categorisation of process improvement models from a conceptual perspective

Authors: Shye-Nee Low; Shahrul Kamaruddin; Ishak Abdul Azid

Addresses: School of Mechanical Engineering, Universiti Sains Malaysia, Engineering Campus, Nibong Tebal, 14300, Penang, Malaysia ' School of Mechanical Engineering, Universiti Sains Malaysia, Engineering Campus, Nibong Tebal, 14300, Penang, Malaysia ' School of Mechanical Engineering, Universiti Sains Malaysia, Engineering Campus, Nibong Tebal, 14300, Penang, Malaysia

Abstract: This study identified and categorised existing improvement models used in process improvement. Numerous improvement models have been built to aid in the selection of solutions to process improvement. In this study, the process improvement models derived from the literature review were summarised under the following categories: subjective, methodological, and combinational models. Each category was found to have its own strengths and weaknesses. To address the weaknesses, future trends for model development were proposed.

Keywords: categorisation; process improvement; improvement models; modelling; solution selection; future trends.

DOI: 10.1504/IJPMB.2015.066014

International Journal of Process Management and Benchmarking, 2015 Vol.5 No.1, pp.113 - 132

Received: 18 Dec 2013
Accepted: 25 Apr 2014
Published online: 30 Nov 2014 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article