Authors: Aziz Bakay; Jun Huang; Yundong Huang
Addresses: Gediz University, Gazi Mustafa Kemal Mh., Kaynaklar Cd., No:115, B-227, İzmir, 35665, Turkey ' Texas A&M International University, 5201 University Boulevard, WHTC 221, Laredo, TX 78041, USA ' Texas A&M International University, 5201 University Boulevard, WHTC 221, Laredo, TX 78041, USA
Abstract: Considering the existence of mutual interest in work groups within organisational context, we investigated three main decision-making processes: personal task participation, negative socio-emotional behaviour and information domination. To illustrate the relationship between group decision-making processes and decision quality, we developed and tested a process model in which the final group decision quality could be predicted by abovementioned decision-making processes. Testing the moderation effect of mutual interest is considered as focus of study and its implications are discussed. Further expansion of our model involves process satisfaction as an intervening variable. The overall assessment of the group decision-making process was captured in the process satisfaction construct and its association with decision quality was analysed. The findings suggested that our 1st model supported the moderation of mutual interest with one exception. The findings of the 2nd model suggested that satisfaction of the group members about decision processes is strongly associated with decision quality.
Keywords: group decision making; group decision quality; mutual interest; process satisfaction; personal task participation; negative behaviour; socio-emotional behaviour; information domination; process modelling.
International Journal of Management and Decision Making, 2014 Vol.13 No.4, pp.335 - 355
Available online: 22 Oct 2014 *Full-text access for editors Access for subscribers Purchase this article Comment on this article