Title: The cultural meanings of Israeli Tokbek (talk-back online commenting) and their relevance to the online democratic public sphere

Authors: Gonen Dori-Hacohen; Nimrod Shavit

Addresses: Department of Communication, University of Massachusetts, 304 Machmer Hall, 240 Hicks Way, Amherst, MA 01003-9278, USA ' Department of Communication, University of Massachusetts, 304 Machmer Hall, 240 Hicks Way, Amherst, MA 01003-9278, USA

Abstract: Israeli journalistic websites have initiated a feature that became fairly universal: a section at the end of each article that allows readers to respond to the article and to each other. This feature is captured by the meta-communicative term 'tokbek', derived from the English phrase 'talk-back'. Although originally viewed as having the potential to promote civil participation, the tokbek soon became associated with pejorative cultural meanings that indicated its failure to do so. Drawing on the Ethnography of Communication, we provide an interpretative framework for an analysis of this failure. The main function of tokbek is the construction of the commenters' political identities, mainly as leftists and rightists. This oppositional construction takes the antagonistic form of a 'bashing ritual' that communicates radical pessimism about the possibility of political debate. Because sharing a virtual space does not necessarily facilitate deliberation, democratic culture should be explicitly addressed when discussing technological advancements.

Keywords: online participation; public participation; online public sphere; online comments; ethnography of communication; democratic culture; terms for talk; kasha; electronic governance; e-governance; e-democracy; electronic democracy; talk-back; Israel; tokbek; pejorative meanings; cultural meanings; political identities; political debate.

DOI: 10.1504/IJEG.2013.060649

International Journal of Electronic Governance, 2013 Vol.6 No.4, pp.361 - 379

Received: 11 Jul 2013
Accepted: 28 Jan 2014

Published online: 23 Apr 2014 *

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