Title: Job satisfaction measurement: the multi-criteria satisfaction analysis

Authors: Ismahene Aouadni; Abdelwaheb Rebaï; Nikolaos Christodoulakis; Yannis Siskos

Addresses: University of Sfax, MODILS FSEG Sfax 3018, Tunisia ' University of Sfax, MODILS FSEG Sfax 3018, Tunisia ' University of Piraeus, 80 Karali & Dimitriou Str GR-18534 Piraeus, Greece ' University of Piraeus, 80 Karali & Dimitriou Str GR-18534 Piraeus, Greece

Abstract: Job satisfaction is the attitude of employment widely studied, as well as one of the most extensively researched subjects in industrial/organisational psychology. University teachers' job satisfaction has a constructive role for raising the level of teaching and research, enhancing academic competitiveness, attracting and retaining talented people. In this study, a multi-criteria satisfaction analysis (MUSA) method is employed to measure the university teachers' job satisfaction in Sfax University. The basic principle of MUSA is the aggregation of individual judgments into a collective value function, assuming that university teachers' global satisfaction depends on a set of criteria representing job characteristic dimensions.

Keywords: job satisfaction; multicriteria satisfaction analysis; MUSA; Likert-scale; satisfaction measurement; university staff; teaching staff; higher education; Tunisia.

DOI: 10.1504/IJADS.2014.060330

International Journal of Applied Decision Sciences, 2014 Vol.7 No.2, pp.190 - 207

Available online: 10 Apr 2014 *

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