Title: E-government as an anti-corruption tool: citizens perceptions

Authors: Emad A. Abu-Shanab; Yousra A. Harb; Suhaib Y. Al-Zoubi

Addresses: MIS Department, IT College, Yarmouk University, 21163, Jordan ' College of Business and Information Systems, Dakota State University, 820 N Washington Ave, Madison, SD 57042, USA ' Islamic Educational College, B.O. Box 184189, Amman 11118, Jordan

Abstract: The link between e-government and administrative corruption is mentioned by more than one research in the literature but with negligible empirical evidence on that. This study tried to assess the literature and better understand how e-government can fight administrative corruption. This study also tried to build an Arabic language instrument that measures the main dimensions of corruption and how they relate to e-government and tried to explore Jordanians' perceptions towards such phenomenon. The sample consisted of 390 usable surveys, where three major dimensions that contribute to fighting administrative corruption were explored. Results emphasised the importance of all items with high levels of perceptions, and confirmed the reliability of the proposed dimensions. Analyses and results are stated with research conclusions and future work at the end of this paper.

Keywords: electronic government; e-government; administrative corruption; transparency; Jordan; empirical study; anti-corruption; citizen perceptions; Arabic language.

DOI: 10.1504/IJEG.2013.058410

International Journal of Electronic Governance, 2013 Vol.6 No.3, pp.232 - 248

Received: 15 Nov 2012
Accepted: 25 Sep 2013

Published online: 22 Dec 2013 *

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