Title: Development of an evaluation system of personal e-business competency and maturity levels

Authors: Chui Young Yoon, Choon Seong Leem

Addresses: School of Computer and Industrial Engineering, Yonsei University, 134 Shinchon-dong, Seodaemun-gu, Seoul 120-749, South Korea. ' School of Computer and Industrial Engineering, Yonsei University, 134 Shinchon-dong, Seodaemun-gu, Seoul 120-749, South Korea

Abstract: An evaluation system of personal e-business competency, (ESPEC), was developed to evaluate individual e-business competency and maturity levels in enterprises of the e-business environment. ESPEC measures the requirements of e-business knowledge, skills, and mindset with evaluation indices of personal e-business maturity. The indices are customised to not only four types of business departments – strategy planning, development/ maintenance, business applications, and consulting/education – but also to three levels of business position: top manager, middle manager, and worker. Also, a maturity model of personal e-business competency is defined for interpretation of the evaluation results. The construct of the evaluation model was verified for validity and reliability by a factor analysis and reliability analysis through a pilot test. The system was applied to an assessment of actual human resources, 124 workers in an enterprise, to testify to its practical value. The case evaluation procedures include a series of questionnaires, written tests and application tests.

Keywords: e-business; electronic business; personal competency; maturity model; case study; maturity levels; competency evaluation; maturity evaluation.

DOI: 10.1504/IJEB.2004.005641

International Journal of Electronic Business, 2004 Vol.2 No.4, pp.404 - 437

Available online: 08 Nov 2004 *

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