Article: E-SCM strategy development methodology for an international logistics service provider case study: PGT Co. Journal: International Journal of Logistics Systems and Management (IJLSM) 2013 Vol.16 No.2 pp.113 - 135 Abstract: This paper aims to provide a methodology for strategy development based on previous works to exploit appropriate electronic supply chain management (e-SCM) strategies for a logistics service provider (LSP), PGT Co. Appropriate decision making frameworks in each step of this methodology were developed. To organise related frameworks in this methodology, deep interviews were done with four PGT's experts. Analysis reliability and final validation were done by two coders and through focus group including four experts, respectively. Finally, appropriate strategies were exploited based on recommended methodology and benchmarking of top 3PLs in the worlds and evaluated via focus group. Despite the emphasis of current researches on opportunities for innovation, new collaborative businesses, PGT Co. experts preferred to develop opportunities for automation and especially process integration. This methodology provides other managers a road map to develop their own e-SCM strategies based on this work to create more value collaboratively. Previous works mainly concerned with some e-SCM strategies without a comprehensive methodology to cover all of them along with their critical dimensions. This paper has addressed this issue. Inderscience Publishers - linking academia, business and industry through research

Title: E-SCM strategy development methodology for an international logistics service provider case study: PGT Co.

Authors: Ebrahim Teimoury; Arezo Ghahghaei

Addresses: Department of Industrial Engineering, Iran University of Science and Technology, 16846-13114, Farjam St, Narmak, Tehran, Iran ' Department of Industrial Engineering, Iran University of Science and Technology, 16846-13114, Farjam St, Narmak, Tehran, Iran

Abstract: This paper aims to provide a methodology for strategy development based on previous works to exploit appropriate electronic supply chain management (e-SCM) strategies for a logistics service provider (LSP), PGT Co. Appropriate decision making frameworks in each step of this methodology were developed. To organise related frameworks in this methodology, deep interviews were done with four PGT's experts. Analysis reliability and final validation were done by two coders and through focus group including four experts, respectively. Finally, appropriate strategies were exploited based on recommended methodology and benchmarking of top 3PLs in the worlds and evaluated via focus group. Despite the emphasis of current researches on opportunities for innovation, new collaborative businesses, PGT Co. experts preferred to develop opportunities for automation and especially process integration. This methodology provides other managers a road map to develop their own e-SCM strategies based on this work to create more value collaboratively. Previous works mainly concerned with some e-SCM strategies without a comprehensive methodology to cover all of them along with their critical dimensions. This paper has addressed this issue.

Keywords: strategy development; information technology; logistics management; logistics service providers; electronic supply chain management; SCM; e-SCM; content analysis; process integration; automation opportunities; 3PL; third party logistics.

DOI: 10.1504/IJLSM.2013.056157

International Journal of Logistics Systems and Management, 2013 Vol.16 No.2, pp.113 - 135

Published online: 26 Dec 2013 *

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Title: E-SCM strategy development methodology for an international logistics service provider case study: PGT Co.

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