Title: Sustaining environment and organisation through e-waste management: a study of post consumption behaviour for mobile industry in India

Authors: Saumya Dixit; Anurika Vaish

Addresses: Division of MBA and Cyber Law and Information Security, Indian Institute of Information Technology-Allahabad, Allahabad 211 012, India ' Division of MBA and Cyber Law and Information Security, Indian Institute of Information Technology-Allahabad, Allahabad 211 012, India

Abstract: Increasing population, affluence and urbanisation are precursors to e-waste generation. It is therefore, imperative that progress be made towards a better understanding of the relationships between society, economy and the environment for a sustained environment. Sustained environment can be achieved only if the industries as well as consumers tend to be cautious in their approach. Reverse logistics implemented by the organisations for end-of-life product returns would create a formal pathway for electronic disposals and waste management thus preventing environmental pollution, cutting costs, increasing efficiency, productivity and performance of the company. To develop effective reverse logistics, it is important to identify the antecedents of consumer behaviour that would check their intention towards return end-of-life e-waste for proper disposal. The objective of the paper is to assess the impact of demographic variables namely age, gender, income and place of residence on post consumption disposal choices of urban Indian consumers for their mobile wastes.

Keywords: sustainability; waste management; e-waste; waste disposal; reverse logistics; India; sustainable development; end-of-life products; EOL products; demographics; age; gender; income; place of residence; electronic waste; mobile phones; cell phones.

DOI: 10.1504/IJLSM.2013.055559

International Journal of Logistics Systems and Management, 2013 Vol.16 No.1, pp.1 - 15

Published online: 24 Jun 2013 *

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