Title: Context-aware goal-oriented business process aspect modelling

Authors: Mariam Keriakos; Hoda M. Hosny; Sherif G. Aly

Addresses: Link Development, 94, Street 105, 11431 Maadi, Cairo, Egypt ' Department of Computer Science and Engineering, The American University in Cairo, AUC Avenue, P.O. Box 74, New Cairo 11835, Egypt ' Department of Computer Science and Engineering, The American University in Cairo, AUC Avenue, P.O. Box 74, New Cairo 11835, Egypt

Abstract: In this research, we present a new general purpose methodology for aspectised modelling of the context of business processes within the different business domains and also for modelling business processes as goal-oriented finite state machines. Being dependent on context-awareness and goal-orientation, our method deduces recommendations for improving the business process flow. We envisioned how context may be conceptualised, how contextual elements may be distributed across business operational levels according to the goals of the business process, and how business process flow recommendations based on the aspectised contextual facts may materialise. We made our vision concrete by implementing a prototypical framework and we tested our framework within the airlines and telecom business domains. The experimental results showed significant improvement in the financial costs and execution time. The results proved the importance of integrating context-awareness, context-modelling and goal-orientation in the field of business process modelling as well as configuration and decision making.

Keywords: business process management; context awareness; goal orientation; decision making; contextual elements; business process modelling; airlines; telecoms; aviation industry; telecommunications industry.

DOI: 10.1504/IJBPIM.2013.054677

International Journal of Business Process Integration and Management, 2013 Vol.6 No.2, pp.112 - 145

Published online: 31 Jul 2014 *

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