Authors: Jörn Franke; François Charoy
Addresses: LORIA-INRIA-CNRS, Université de Lorraine, BP 239-54506 Vandoeuvre-lès-Nancy Cedex, France ' LORIA-INRIA-CNRS, Université de Lorraine, BP 239-54506 Vandoeuvre-lès-Nancy Cedex, France
Abstract: It is very challenging for different organisations to coordinate together in dynamic situations like a disaster response. Each organisation is autonomous and considers the situation from their point of view. There is no central authority to coordinate all operations. To coordinate their actions, organisations need to exchange information on what they are doing. However, they cannot share everything with everybody due to privacy, regulatory or strategic reasons. Currently, they only use e-mail, telephone or fax to exchange information. Thus, it is very difficult for them to detect and handle differences on their perception of the situation. We propose an approach for inter-organisational process management suited to these dynamic scenarios. It allows different organisations to share selected activities by replicating them optimistically in each other workspaces. The underlying system propagates the state changes to all workspace eventually. We explain detecting and handling of two different types of conflicts that can occur in this setting. We provide an implementation and explain how we have derived a first evaluation of the system.
Keywords: disaster management; coordination; collaborative activities; inter-organisational process management; distributed activities; emergency management; disaster response; emergency response; information exchange; information sharing.
International Journal of Collaborative Enterprise, 2013 Vol.3 No.2/3, pp.110 - 129
Available online: 15 Apr 2013 *Full-text access for editors Access for subscribers Purchase this article Comment on this article