Title: Human resource management systems and knowledge management: the key to develop interorganisational teams

Authors: Patricia Ordonez de Pablos

Addresses: Department of Business Administration and Accountability, University of Oviedo, Faculty of Economics, Avda. del Cristo s/n, 33071 Oviedo–Asturias, Spain

Abstract: Those multinational companies that choose a transnational strategy must achieve three objectives simultaneously: global efficiency, local sensibility and organisational learning. The last objective represents an organisational process that involves three different levels of learning: individual, group and organisational level. On the other hand, the process of organisational learning can find several obstacles that hinder or prevent achieving its objectives. In this sense, many firms have an autistic culture where knowledge hoarding is a key feature, which means a hindrance for the transfer of this knowledge to other organisational members as well as for its reuse and amplification. Thus firms must build an organisational culture that emphasises knowledge sharing in order to benefit from the strategic value of this resource. In achieving this goal, human resource management policies will play a key role. With this premises, this paper aims to analyse, from a knowledge management view, how multinational corporations face the triple objective of achieving global efficiency, local sensibility and organisational learning, using human resource policies.

Keywords: human capital; human resources; knowledge management; multinational corporations; organisational learning; organisational culture; knowledge sharing; human resource management; HRM.

DOI: 10.1504/IJLIC.2004.005067

International Journal of Learning and Intellectual Capital, 2004 Vol.1 No.2, pp.121 - 131

Published online: 25 Aug 2004 *

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