Title: Planning and deployment of collaborative commerce: a conceptual framework and empirical evidences

Authors: Ta-Tao Chuang, Kazuo Nakatani

Addresses: School of Business, Gonzaga University, AD 09, 502 E. Boone Ave., Spokane, WA 99258, USA. ' College of Business Administration, Florida Gulf Coast University, Fort Myers, FL 33965-6565, USA

Abstract: This paper proposes a conceptual framework for planning and deploying collaborative commerce between business partners. The framework consists of two dimensions: the type of inter-organisational relationship and the level of engagement. The level of engagement is derived from the evolution of organisational computing. The underlying assumption of the conceptual framework is that trust and commitment between business partners is the premise for establishing a long-term collaborative relationship and that existing inter-organisational relationships influence the way collaborative commerce is conducted. Successful cases of collaborative commerce are identified to support the conceptual framework.

Keywords: collaborative commerce; c-commerce; inter-organisational relationship; trust; commitment

DOI: 10.1504/IJEB.2004.005024

International Journal of Electronic Business, 2004 Vol.2 No.2, pp.157 - 173

Published online: 23 Aug 2004 *

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