Title: Decision modelling of reverse logistics systems: selection of recovery operations for end-of-life products

Authors: Mhamed Abdessalem; Atidel B. Hadj-Alouane; Diane Riopel

Addresses: Unité de Recherche OASIS, École Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, B.P. 94 Romana,1068 Tunis, Tunisie ' Unité de Recherche OASIS, École Nationale d'Ingénieurs de Tunis, Université de Tunis El Manar, B.P. 94 Romana,1068 Tunis, Tunisie ' Département de mathématiques et de génie industriel, École Polytechnique de Montréal, C.P. 6079, succ. centre-ville Montréal (Québec) H3C 3A7, Canada

Abstract: Many studies have shown that Reverse Logistics (RL) practices can result in substantial cost savings for companies. Since product returns are the most common aspects of RL, this research is focused on recovery operations for end-of-life products. We develop a decision model that assists the decision makers in determining the best reprocessing option of any given return. This model is based on a classification scheme of the returned products and takes into consideration various technical, economical and environmental factors. Two industrial cases demonstrate the applicability of the proposed model.

Keywords: reverse logistics; decision modelling; recovery operations; end-of-life products; EOL products; ABC approach; product recovery; activity-based costing; reprocessing operations; multicriteria decision making; MCDM.

DOI: 10.1504/IJLSM.2012.048933

International Journal of Logistics Systems and Management, 2012 Vol.13 No.2, pp.139 - 161

Published online: 10 Dec 2014 *

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