Title: Knowledge build-up high complexity environment: towards on the innovation value chain performance in the product development process under uncertainty and restraint

Authors: Selma Regina Martins Oliveira; Roberto Sbragia

Addresses: Department of Business Administration, University of São Paulo, Av. Arlindo Gomes Rodrigues, 1082, CEP 38406231, Uberlândia, MG, Brazil. ' Department of Business Administration, University of São Paulo, Av. Prof. Luciano Gualberto, 908 – Sala E-194, CEP 05508-010, São Paulo, SP, Brazil

Abstract: This work intends to contribute to the planning guidelines in the field of value chain management (VCM). Thus, it develops a model reference proposal supported by the definition of a highly complex environment of knowledge towards on the innovation value chain performance in the product/technology development process (PDP) applied to technology-based companies under uncertainty and restraint. This stage considers a sequence of systematic procedures in the following phases: 1) determining the information needs in two stages; 2) determination of knowledge objects. The results produced are satisfactory, validating the proposed procedure for VCM.

Keywords: planning guidelines; model reference; knowledge management; high complexity; value chain performance; product development process; PDP; value chain management; VCM; innovation performance; technology development; uncertainty; restraint; modelling; knowledge acquisition; knowledge representation.

DOI: 10.1504/IJENM.2012.047615

International Journal of Enterprise Network Management, 2012 Vol.5 No.2, pp.97 - 125

Available online: 05 Jul 2012 *

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