Title: A survey on supplier relationship in e-procurement in Indian organisations

Authors: Manish Gupta; Rakesh Narain

Addresses: Department of Mechanical Engineering, Motilal Nehru National Institute of Technology, Allahabad 211004, India ' Department of Mechanical Engineering, Motilal Nehru National Institute of Technology, Allahabad 211004, India

Abstract: A good e-procurement provides a systematic way for open communication and conduct with the suppliers during a business process. This paper reports the findings of a survey carried out in 36 Indian organisations to ascertain the impact of supplier relationship on e-procurement practices. Indian organisations are giving importance to collaborative relationship with their suppliers that leads to better communication and interaction between the buyer organisation and suppliers on every issue. Indian organisations do strongly believe in taking the suppliers into confidence before taking any major decisions or initiating for embarking on any thing new. This approach would definitely build a sense of confidence, pride and belongingness in the minds of the suppliers.

Keywords: e-procurement; e-commerce; electronic commerce; internet; world wide web; electronic procurement; supplier relationships; ICT; information technology; communications technology; India; open communication; open conduct; suppliers; business processes; collaborative relationships; buyers; major decisions; confidence; pride; belongingness; public sector; private sector; logistics systems; logistics management.

DOI: 10.1504/IJLSM.2012.047060

International Journal of Logistics Systems and Management, 2012 Vol.12 No.1, pp.89 - 121

Published online: 28 Nov 2014 *

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