Title: Evaluating alternatives in reverse logistics for automobile organisations

Authors: V. Ravi; Ravi Shankar

Addresses: Department of Humanities, Indian Institute of Space Science and Technology, Department of Space, Valiamala P.O., Thiruvananthapuram 695 547, India ' Department of Management Studies, Indian Institute of Technology Delhi, Hauz Khas, New Delhi 110 016, India

Abstract: Automobile industries spent considerable amount of resources in terms of capital, labour, energy and raw materials in delivering goods and services to customers. With shifting consumer tastes and new models of vehicles entering market at a shorter period of time, reverse logistics are becoming a necessity. In this paper, we propose a multi-criteria decision model using Analytic Network Process (ANP) to evaluate alternatives of reverse logistics found in automobile industries. The ability of ANP to consider interdependencies among and between levels of attributes makes it an attractive multi-criteria decision making tool for evaluation of various alternatives available to the decision maker.

Keywords: reverse logistics; analytical network process; ANP; resource reduction; multi-criteria decision making; MCDM; automobile organisations; alternatives evaluation; automobile industry; capital; labour; energy; raw materials; finished goods; service delivery; customers; shifting tastes; consumer tastes; new models; motor vehicles; cars; automobiles; market entries; interdependencies; attributes; logistics systems; logistics management.

DOI: 10.1504/IJLSM.2012.047057

International Journal of Logistics Systems and Management, 2012 Vol.12 No.1, pp.32 - 51

Published online: 28 Nov 2014 *

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