Title: Recent trends in e-government: states' and local governments' utilisation of websites

Authors: Aroon Manoharan; Tony J. Carrizales

Addresses: Department of Political Science, Kent State University, 302 Bowman Hall, Kent, OH 44221, USA. ' Marist College, 364 Floor Dyson Center, 3399 North Road, Poughkeepsie, NY 12601, USA

Abstract: This research evaluates and compares the progress of e-government at the state and local levels in the United States over the last ten years. We assess which functions are frequently included on their websites. To this end, our research question begins with asking: what are the current trends in e-government at the state and local levels? Finally, these findings are contextualised within the historical progress and development of e-government. This research looks to contribute to the field of e-government by presenting a broader picture of the component areas governments have focused on via the Internet.

Keywords: e-government; electronic government; internet; world wide web; websites; cities; privacy; security; usability; citizen participation; civic engagement; local government; website utilisation; state level; local level; United States; USA; transactional services; web content; municipalities; electronic governance; e-governance.

DOI: 10.1504/IJEG.2011.046014

International Journal of Electronic Governance, 2011 Vol.4 No.4, pp.283 - 303

Received: 07 Jul 2011
Accepted: 14 Dec 2011
Published online: 27 Mar 2012 *

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