Title: An analysis of supplier development issues in global context: an approach of fuzzy based modelling

Authors: Pravin Kumar; Ravi Shankar; Surendra S. Yadav

Addresses: Department of Mechanical Engineering, Delhi Technological University, Bawana Road, Delhi 110042, India. ' Department of Management Studies, Indian Institute of Technology Delhi, Vishwakarma Bhavan, ShaheedJeet Singh Marg, P.O. Hauzkhas, New Delhi 110016, India. ' Department of Management Studies, Indian Institute of Technology Delhi, Vishwakarma Bhavan, ShaheedJeet Singh Marg, P.O. Hauzkhas, New Delhi 110016, India

Abstract: This paper aims to model the supplier development issues in global perspectives under informational vagueness. A Fuzzy Quality Function Deployment (FQFD) model has been used to correlate the buyers' needs with Suppliers' attributes. This approach supports buyers' linguistic vague input in correlation matrix. On the basis of fuzzy correlation, importances of different suppliers' attributes are determined. It is found that the approach is suitable in converting buyers' unclear or vague requirements into products/services offered by supplier. FQFD is more complex than conventional Quality Function Deployment. However, this approach helps to investigate the global issues with their importance in supplier development programme.

Keywords: fuzzy QFD; quality function deployment; fuzzy logic; decision making; global supplier development; supplier attributes; buyer needs; supply chain management; SCM; fuzzy modelling.

DOI: 10.1504/IJLSM.2012.045920

International Journal of Logistics Systems and Management, 2012 Vol.11 No.3, pp.407 - 428

Published online: 13 Mar 2012 *

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