Title: Factors affecting job satisfaction among public servants: a South Korean case

Authors: Keon-Hyung Lee; Pan Suk Kim

Addresses: Askew School of Public Administration and Policy, Florida State University, Tallahassee, FL 32306, USA. ' Institute for Poverty Alleviation and International Development (IPAID), Yonsei University, Wonju 220-710, South Korea; International Institute of Administrative Sciences (IIAS), rue Defacqz 1, Bte 11, B-1000, Brussels, Belgium

Abstract: The purpose of this study is to explore factors affecting job satisfaction among South Korean public servants and to provide relevant policy implication for human resource management. Using the structural equation model (SEM), the authors analysed those factors that affect employee job satisfaction. The exogenous variables including recognition, leadership, teamwork, job grade (ranking), and pay significantly affect employee satisfaction. By identifying which factors affect job satisfaction positively or negatively, it can help to address the barriers to performance and the improvement of organisational culture that would lead to a high-performing organisation.

Keywords: job satisfaction; public servants; South Korea; human resource management; HRM policy; public administration; structural equation modelling; employee satisfaction; organisational culture.

DOI: 10.1504/IJPP.2012.045881

International Journal of Public Policy, 2012 Vol.8 No.1/2/3, pp.180 - 193

Published online: 31 Jul 2014 *

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