Authors: Ruth McKay
Addresses: Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, Ontario, K1S 5B6, Canada
Abstract: Mady, an entrepreneur, builds a retirement home in 2002. During the start up, a funding shortage necessitates her bringing in a management company. As part of the funding agreement, the management company assumed the role of hiring. Poor hiring decisions by the management company unionise the organisation and burden the organisation with problem employees. Case A documents the events confronting the entrepreneur. Case B documents the actions taken by the entrepreneur to solve her problems with a bully.
Keywords: bullies; workplace bullying; women; trade unions; unionisation; workforces; human resource management; HRM; retirement homes; funding shortages; management companies; funding agreements; employee recruitment; problem employees; Canadian Union of Public Employees; CUPE; Canada; small and medium-sized enterprises; SMEs; entrepreneurs; entrepreneurship.
International Journal of Entrepreneurship and Small Business, 2011 Vol.14 No.2, pp.303 - 311
Received: 08 May 2021
Accepted: 12 May 2021
Published online: 28 Sep 2011 *