Title: A framework of Collaborative Commerce and internet organisation business model innovation in the tourism industry: the case study of the Veterans Affairs Commission in Taiwan

Authors: Chin-Hsiao Hsiang; Ruey-Shun Chen; Y-C. Chen; Chia-Chen Chen

Addresses: Department of Information Management, Shih-Chien University, Kaohsiung, Taiwan. ' Department of Information Management, China University of Technology, Hsinchu, Taiwan. ' Department of Computer Science and Information Engineering, National Cheng-Kung University, 701 Tainan, Taiwan. ' Department of Information Management, Tunghai University, Taichung, Taiwan

Abstract: The purpose of this study is to improve the website linking access of the government|s tourism information portal. Through the Extra-Web Organisation (EWO) framework of the cross-website operations, the collaborative commerce led to the top-down and bottom-up modelling can be achieved. In accordance with the characteristics of the tourism, it also addresses three different scales EWO business models and eight farms case of Veterans Affairs Commission in Taiwan to explore the draft framework and to verify the managerial effects for the collaborative operation. The result of this paper provides the government agencies with the references for the development of tourism organisation.

Keywords: collaborative commerce; tourism industry; internet organisations; business models; electronic commerce; e-commerce; innovation; Taiwan; website linking; government portals; information portals; collaboaration.

DOI: 10.1504/IJITM.2011.042586

International Journal of Information Technology and Management, 2011 Vol.10 No.2/3/4, pp.167 - 191

Received: 08 May 2021
Accepted: 12 May 2021

Published online: 18 Sep 2011 *

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