Title: Performance measurements in supply chains within Swedish industry

Authors: Annelie I. Pettersson, Anders Segerstedt

Addresses: Industrial Logistics, Lulea University of Technology, SE-971 87 Lulea, Sweden; and Ericsson AB, SE-16422 Kista, Sweden. ' Industrial Logistics, Lulea University of Technology, SE-971 87 Lulea, Sweden; and IBDK, Narvik University College, N-9505 Narvik, Norway

Abstract: A critical issue for a company to gain a competitive position is to improve its supply chain performance. This study investigates with interviews how 30 Swedish companies in ten different sectors define an excellent supply chain and work with Supply Chain Management, performance measurements and Supply Chain Costs. It shows that the companies define excellence more by a performance focus than a cost focus. Delivery precision, inventory turnovers (days of inventory) and lead time are the most common performance measurements. The costs of the supply chain are measured in many different ways and with different accuracy.

Keywords: supply chain management; SCM; performance measurement; supply chain costs; supply chain excellence; Sweden; delivery precision; inventory turnover; and lead times.

DOI: 10.1504/IJLSM.2011.040060

International Journal of Logistics Systems and Management, 2011 Vol.9 No.1, pp.69 - 88

Published online: 06 May 2015 *

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