Title: The development and use of a model to predict sustainability of change in healthcare settings

Authors: Todd Molfenter, James H. Ford II, Abhik Bhattacharya

Addresses: University of Wisconsin – Madison, College of Engineering, Center for Health Enhancement Systems Studies, 4103 Mechanical Engineering Building, 1513 University Ave, Madison, WI 53706, USA. ' University of Wisconsin – Madison, College of Engineering, Center for Health Enhancement Systems Studies, 4161c Mechanical Engineering Building, 1513 University Ave, Madison, WI 53706, USA. ' UW Hospital and Clinics, Quality Resources, 8501 Excelsior Drive, Madison, WI 53717, USA

Abstract: Innovations adopted through organisational change initiatives are often not sustained leading to diminished quality, productivity, and consumer satisfaction. Research explaining variance in the use of adopted innovations in healthcare settings is sparse, suggesting the need for a theoretical model to guide research and practice. In this article, we describe the development of a hybrid conjoint decision theoretic model designed to predict the sustainability of organisational change in healthcare settings. An initial test of the model|s predictive validity using expert scored hypothetic profiles resulted in an r-squared value of .77. The test of this model offers a theoretical base for future research on the sustainability of change in healthcare settings.

Keywords: sustainability; decision theory; modelling; organisational change; sustainable development; sustainable change; healthcare management.

DOI: 10.1504/IJISCM.2011.039068

International Journal of Information Systems and Change Management, 2011 Vol.5 No.1, pp.22 - 35

Available online: 15 Mar 2011 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article