Title: Determinants and performance outcome of manufacturing SMEs use of internet-based IOISs to share inventory information

Authors: Pierre Hadaya, Robert Pellerin

Addresses: Department of Management and Technology, Ecole des Sciences de la Gestion, Universite du Quebec a Montreal, 315 Ste-Catherine est, Montreal (Quebec) H2X 3X2, Canada. ' Department of Mathematics and Industrial Engineering, Ecole Polytechnique de Montreal, 2500 chemin de Polytechnique, Montreal, Qc, H3T 1J4, Canada

Abstract: This identifies the determinants and performance outcome of internet-based Interorganisational Information Systems (IOISs) to share inventory information with their key customers. The proposed model is tested on data collected from 240 senior managers of Canadian SMEs. Results indicate that: both determinants related to the technology and those related to business relationships affect SME|s use of internet-based IOISs; the use of IOISs to share inventory information positively impacts manufacturing SMEs| operational performance; under greater use of internet-based IOISs to support transactions, an increase in the use of internet-based IOISs to share inventory information does not lead to an increase in performance.

Keywords: manufacturing SMEs; IOISs; interorganisational information systems; collaboration; information sharing; inventory information; operational performance; electronic transactions; Canada; internet; small and medium-sized enterprises.

DOI: 10.1504/IJEB.2010.037131

International Journal of Electronic Business, 2010 Vol.8 No.6, pp.477 - 504

Published online: 25 Nov 2010 *

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