Title: Determinants of RFID adoption among Logistics Service Providers in Malaysia: a discriminant analysis
Authors: Suhaiza Zailani, Yudi Fernando, Hasnida Zakaria
Addresses: School of Management, Universiti Sains Malaysia, 11800 Penang, Malaysia. ' School of Management, Universiti Sains Malaysia, 11800 Penang, Malaysia. ' School of Management, Universiti Sains Malaysia, 11800 Penang, Malaysia
Abstract: This paper studies the determinant factors that influence the adoption of Radio Frequency Identification (RFID) by Logistics Service Providers (LSPs) in Malaysia. The influencing factors include costs of the technology, perceived risks of technology, organisational readiness, the size of the organisation, customer and competitor pressures and government support. To provide insight into these factors, this study employed a questionnaire survey. The data are obtained from 68 logistics companies. The results provided evidence that the adoption of technological innovations is influenced significantly by technological, organisational and environmental characteristics and that adopting new technologies will increase supply chain performance for the logistics industry in Malaysia.
Keywords: RFID adoption; LSPs; logistics service providers; discriminant analysis; Malaysia; radio frequency identification; technology costs; perceived risk; organisational readiness; firm size; customer pressure; competitor pressure; government support; technological innovation; supply chain performance; supply chain management; SCM.
International Journal of Logistics Systems and Management, 2010 Vol.7 No.3, pp.345 - 367
Published online: 01 Sep 2010 *Full-text access for editors Access for subscribers Purchase this article Comment on this article