Title: Increasing change readiness in higher educational institutions through a simulation-based change management experience

Authors: Albert A. Angehrn, Katrina Maxwell

Addresses: INSEAD, Boulevard de Constance, 77300 Fontainebleau, France. ' INSEAD, Boulevard de Constance, 77300 Fontainebleau, France

Abstract: Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture.

Keywords: change management; educational games; higher education; learning; multimedia; team-based simulation; universities; validation; individual behaviours; group dynamics; cultural factors; culture; e-learning; electronic learning; online learning.

DOI: 10.1504/IJKL.2010.034751

International Journal of Knowledge and Learning, 2010 Vol.6 No.2/3, pp.162 - 174

Published online: 21 Aug 2010 *

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