Title: Physicians' acceptance of telemedicine technology: an empirical test of competing theories

Authors: Jungyoon Kim, Jami L. DelliFraine, Kathryn H. Dansky, Karl J. McCleary

Addresses: Department of Health Policy and Administration, Penn State University, 504A Ford Bldg. University Park, PA 16802, USA. ' Division of Management, Policy, and Community Health, University of Texas School of Public Health, 1200 Pressler, RAS E925 Houston, TX 77030, USA. ' Department of Health Policy and Administration, Penn State University, 604 Ford Bldg. University Park, PA 16802, USA. ' United Network for Organ Sharing (UNOS), 700 North 4th Street Richmond, VA 23219, USA

Abstract: The purpose of this study is to compare two theories of technology adoption, the technology acceptance model and the theory of planned behaviour, to explain and predict physicians| acceptance and use of the telehomecare technology. We administered a two-part survey to 40 physicians using telemedicine. We constructed two structural equation models to examine the association between perceived ease of use, perceived usefulness, social norms, attitudes, perceived behavioural control, intentions, and actual use of telemedicine. The results of this study suggest that the theory of planned behaviour better explains physicians| actual use of telemedicine.

Keywords: telehomecare; telemedicine; technology acceptance model; TAM; theory of planned behaviour; TPB; structural equation modelling; SEM; healthcare technology; technology adoption; perceived ease of use; perceived usefulness; social norms; attitudes; perceived behavioural control; intentions; change management.

DOI: 10.1504/IJISCM.2010.033076

International Journal of Information Systems and Change Management, 2010 Vol.4 No.3, pp.210 - 225

Published online: 07 May 2010 *

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