Title: A system to support dissemination of knowledge and sharing of experiences in the working environment: Review Code 066

Authors: George Lepouras, Costas Vassilakis, George R.S. Weir

Addresses: Department of Informatics and Telecommunications, University of Athens, 157 84 Athens, Greece. Department of Informatics and Telecommunications, University of Athens, 157 84 Athens, Greece. Department of Computer and Information Sciences, University of Strathclyde, Glasgow G1 1XH, UK

Abstract: In the information era, enterprises strive to be productive and efficient. One feature of this goal is for employers to engage their employees in education programmes, to help them to gain new experiences and knowledge and to adapt to an ever-changing working environment. Such programmes must be carefully designed in order to achieve satisfactory results. Recently, enterprises, recognising the role that technology can play in the education of their employees, have adopted systems that supplement the traditional educational model with mechanisms that enable the sharing of experiences and knowledge. In this paper, we describe an architecture and a system prototype that allows users to search easily for information, interact with colleagues and share experiences, and to compose and disseminate best practices and knowledge. The design of this system is based on insights gained from the operation of the Greek taxation system.

Keywords: lifelong learning; organisational learning; support for creativity.

DOI: 10.1504/IJCEELL.2003.003277

International Journal of Continuing Engineering Education and Life-Long Learning, 2003 Vol.13 No.3/4, pp.248 - 257

Published online: 07 Aug 2003 *

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