Title: Designing effective collaboration, learning and innovation systems for education professionals

Authors: Albert A. Angehrn, Katrina Maxwell, A. Marco Luccini, Federico Rajola

Addresses: Centre for Advanced Learning Technologies (CALT), INSEAD, boulevard de Constance, 77300 Fontainebleau, France. ' Centre for Advanced Learning Technologies (CALT), INSEAD, boulevard de Constance, 77300 Fontainebleau, France. ' Centre for Advanced Learning Technologies (CALT), INSEAD, boulevard de Constance, 77300 Fontainebleau, France. ' Centre of Technology, Innovation and Finance (CeTIF), Universita Cattolica, Via S. Vittore, 18, 20123 Milan, Italy

Abstract: Designing online systems to stimulate and support knowledge exchange, collaborative learning and innovation in distributed communities of professionals is a challenging task. In this paper we document the design of CMTube, a system aimed at stimulating and supporting value-adding online interactions among a distributed group of independent higher education professionals using the same learning approach, i.e., a management simulation. CMTube is based on latest web trends and makes extensive use of video, profiling, game dynamics, agents and network visualisations in order to capture the attention and involvement of community members by generating three different types of value: connection value, actionable learning value, as well as entertainment and instant gratification value. We also discuss the assessment of these different value dimensions, as well as ongoing and planned research directions.

Keywords: change management; connection dynamics; connection games; intelligent social agents; interactive learning; knowledge management; learning networks; network visualisations; virtual communities; web based communities; online communities; collaboration; innovation; system design; Web 2.0.; knowledge exchange; collaborative learning; distributed communities; CMTube; value-adding online interactions; added value; higher education; universities; academics; professional staff; teaching staff; management simulations; video; profiling; game dynamics; agents; connection values; actionable learning values; entertainment; instant gratification.

DOI: 10.1504/IJKL.2009.031195

International Journal of Knowledge and Learning, 2009 Vol.5 No.3/4, pp.193 - 206

Published online: 25 Jan 2010 *

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