Authors: Maria Cristina Fogliatti de Sinay, Michelly Goncalves Fernandes
Addresses: Military Institution of Engineering, Master Program in Transportation Engineering, Praca Gal Tiburcio 80, Praia Vermelha, Rio de Janeiro, Brazil. ' Cia Espirito Santense de Saneamento, CESAN, Av.Gelu Vervloet dos Santos, 395. Vitoria, Espírito Santo, Brazil
Abstract: The increase of competition in freight container transport has led to a continuous search for improvements in the operational performance of terminals. Seeking to help terminals managers in the decision-making process, this paper presents a procedure to evaluate operational performance indexing the different logistic processes developed in those installations. The indexes proposed in this work are those related to the risks that loads stay in terminals for a longer time than it is really necessary. Due to the diverse nature of the characteristics that are being measured, the proposed procedure is based on a multi-criteria method.
Keywords: container terminals; operational performance; freight transportation; performance evaluation; risk analysis; multicriteria decision making; MCDM; competition; loads; logistics systems; logistics management; R&D; research and development.
International Journal of Logistics Systems and Management, 2010 Vol.6 No.2, pp.190 - 204
Published online: 14 Jan 2010 *Full-text access for editors Access for subscribers Purchase this article Comment on this article