Title: Organisational culture and IT resources impacts on ERP system success: an empirical investigation

Authors: Princely Ifinedo, Godwin Udo, Airi Ifinedo

Addresses: Department of Financial and Information Management, Shannon School of Business, Cape Breton University, P.O. Box 5300, Sydney, Nova Scotia B1P 6L2, Canada. ' Department of Information and Decision Sciences, Business Building 246, University of Texas at El Paso, 500 W. University Avenue, El Paso, TX 79968-0544, USA. ' NAV Solutions, 12 Raoul Lane, Sydney, Nova Scotia B1P 0A2, Canada

Abstract: A review of the literature shows that few have investigated the relationships among organisational culture, information technology (IT) resources, on the one hand and enterprise resource planning (ERP) system success, on the other. This study is designed to fill this gap in research. Surveys were conducted for two Northern European countries. Respondents from 44 private and industrial organisations provided data for analysis. A conceptualised model was developed to test two hypotheses examining the influences of the firm|s culture and IT resources on ERP success. The data showed that both organisational culture and the availability of IT resources are positively related to the success of ERP for adopting firms. Of note is the fact that the IT resources construct was seen to be more significant in ensuring higher levels of success with the application than the culture of the adopting organisation.

Keywords: ERP systems; enterprise resource planning; organisational culture; system success; IT resources; quality; IT professionals; IT skills; structural equation modelling; information technology.

DOI: 10.1504/IJBSR.2010.030771

International Journal of Business and Systems Research, 2010 Vol.4 No.2, pp.131 - 148

Published online: 05 Jan 2010 *

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