Title: Managed Testing: designing a tool for dealing with Service Providers project risks in software testing

Authors: Sebastiaan Tiemens, Harry Bouwman

Addresses: Department Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands. ' Department Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands

Abstract: Managed Testing is a new concept in system and software engineering. Manages testing is different from traditional testing in terms of allocation of project risks. Service providers offering testing services demand insight in the re-allocation of project risks. We discuss the change in the re allocation of project risks, and provide insight into how a service provider can manage the change in risk allocation while making the transition from traditional testing to Managed Testing. A risk assessment tool is designed to support service providers in assessing the project risks involved in contracting a certain software test project for a customer.

Keywords: managed testing; risk allocation; resource-based testing; result-based testing; variable price contracting; contracts; service providers; services bundling; outsourcing; off-shoring; software engineering; system engineering; project risks; risk assessment; ICT; information technology; communications technology; information management.

DOI: 10.1504/IJITM.2010.030462

International Journal of Information Technology and Management, 2010 Vol.9 No.2, pp.224 - 241

Received: 14 Dec 2007
Accepted: 09 Jan 2009

Published online: 17 Dec 2009 *

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