Title: Statistics and TQM in industrial continuing education

Authors: Bo Bergman, Bengt Klefsjo

Addresses: Professor in Quality Technology, Division of Quality Technology, Linkoping University, S-58183, Linkoping, Sweden. ' Professor in Quality Technology, Division of Quality Technology and Statistics, Lulea University, S-97187 Lulea, Sweden

Abstract: The urgent industrial transformation towards Total Quality Management and the role of statistics in this transformation are discussed. Implications for the teaching of statistics and TQM principles are drawn. In particular, implications for continuing education are discussed.

Keywords: total quality management; TQM; statistical process control; SPC; statistics; continuing education; continuing engineering education; industrial transformation.

DOI: 10.1504/IJCEELL.1994.030295

International Journal of Continuing Engineering Education and Life-Long Learning, 1994 Vol.4 No.1/2, pp.114 - 121

Published online: 14 Dec 2009 *

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