Title: Selected issues in knowledge management implementation: a sectorial analysis

Authors: R. Kant, M.D. Singh

Addresses: Department of Mechanical Engineering, S.V. National Institute of Technology, Surat, 395007, India. ' Department of Mechanical Engineering, Motilal Nehru National Institute of Technology, Allahabad, 211 004, India

Abstract: The objective of this paper is to investigate the similarities and dissimilarities in Knowledge Management (KM) practices among selected sectors of manufacturing organisations in India through formulation and testing of some hypotheses. A questionnaire-based survey was conducted on four sectors, namely auto, engineering, process and Fast-Moving Consumer Goods (FMCG). The findings of the sectorial analysis show that the selected sectors do not significantly differ in the various channels used for effective knowledge sharing and in the skills required by KM team. Further, it has been observed that the selected sectors significantly differ in the use of KM in different functional areas, in KM Barriers (KMBs) and in KM Critical Success Factors (CSFs).

Keywords: critical success factors; KM CSFs; India; manufacturing organisations; knowledge management; KM barriers; KMBs; automobile industry; engineering industry; process industry; fast-moving consumer goods; FMCG.

DOI: 10.1504/IJLIC.2010.029536

International Journal of Learning and Intellectual Capital, 2010 Vol.7 No.1, pp.98 - 120

Published online: 30 Nov 2009 *

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