Title: Enablers and benefits of implementing Service-Oriented Architecture: an empirical investigation

Authors: Wai Fong Boh, Daniel M. Yellin

Addresses: Nanyang Business School, Nanyang Technological University, S3-B2A-14, Nanyang Avenue, 639798 Singapore. ' Director of Software Strategy, IBM Research, 19 Skyline Drive, Hawthorne, NY 10532, USA

Abstract: This paper examines the key managerial factors affecting Service-Oriented Architecture (SOA) implementation in organisations, and whether the implementation of SOA provides benefits to organisations. Based on a cross-sectional survey with 108 organisations, we found that top management support was a significant enabler for SOA implementation. We also found that organisations implementing SOA gained the benefits of improved application integration and the ability to establish external linkages with business partners more quickly.

Keywords: SOA; service-oriented architecture; application integration; communications; information technology; ICT.

DOI: 10.1504/IJITM.2010.029432

International Journal of Information Technology and Management, 2010 Vol.9 No.1, pp.3 - 29

Published online: 30 Nov 2009 *

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