Title: M-government services for rural SMEs

Authors: Maria Ntaliani, Constantina Costopoulou, Nikos Manouselis, Sotiris Karetsos

Addresses: Informatics Laboratory, Agricultural University of Athens, 75 Iera Odos Str., 118 55 Athens, Greece. ' Informatics Laboratory, Agricultural University of Athens, 75 Iera Odos Str., 118 55 Athens, Greece. ' Informatics Laboratory, Agricultural University of Athens, 75 Iera Odos Str., 118 55 Athens, Greece. ' Informatics Laboratory, Agricultural University of Athens, 75 Iera Odos Str., 118 55 Athens, Greece

Abstract: The scope of this paper is twofold: firstly, to propose a framework that serves the public agencies in identifying potential m-government services to rural SMEs as well as a set of technical solutions for the provision of them; secondly, to present a web-based observatory that can help rural SMEs in finding accurate and updated information for the provided m-government services and being trained at anytime in using them. Also, security issues have been considered regarding the provided services, so that government agencies and users can trust them and feel confident in using them.

Keywords: m-government; rural SMEs; mobile phones; observatory; framework; mobile government; small and medium-sized enterprises; m-services; mobile services; government services; electronic security; trust.

DOI: 10.1504/IJESDF.2009.027672

International Journal of Electronic Security and Digital Forensics, 2009 Vol.2 No.4, pp.407 - 423

Published online: 06 Aug 2009 *

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