Title: Improving organisational learning for project success: a knowledge management perspective

Authors: Shiow-Luan Wang, Chun-Hui Wu, Chyuan Perng

Addresses: Department of Industrial Engineering and Enterprise Information, Tunghai University, Taiwan, ROC; Department of Information Management, National Formosa University, 64 Wen-Hua Road, Huwei, Yunlin 632, Taiwan, ROC. ' Department of Information Management, National Yunlin University of Science and Technology, Yunlin, Taiwan, ROC; Department of Information Management, National Formosa University, 64 Wen-Hua Road, Huwei, Yunlin 632, Taiwan, ROC. ' Department of Industrial Engineering and Enterprise Information, Tunghai University, 181 Taichung Harbour Road, Sector 3, Taichung 40704, Taiwan, ROC

Abstract: Knowledge provides experiences, analysis, skills and capabilities for the renewal of organisations. Knowledge management (KM) drives the process improvement and makes technology transfer easier; especially, in a technology-driven organisation. Project success includes aspects of system development orientations and critical skills. Organisational learning has long been realised as a key strategy for improving knowledge transfer towards project success. The purpose of this study is to discuss the impact of organisational learning on project performance and to find out the needs of setting the KM unit within project-based organisation. The cooperation with one another is emphasised in project team workplace. Data are collected by surveying and interviewing people in a software development project in Taiwan. The results indicate that improving organisational learning has a positive influence on project success and these conclusions should help managers revisit their priorities in terms of the relative efforts in organisational learning.

Keywords: change management; KM; knowledge management; organisational learning; project success; project performance; cooperation; teamwork; software development projects; Taiwan.

DOI: 10.1504/IJISCM.2008.026706

International Journal of Information Systems and Change Management, 2008 Vol.3 No.4, pp.287 - 300

Published online: 23 Jun 2009 *

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