Title: Assessment of the organisation's knowledge management maturity

Authors: James Edwin Boyles, G. Cairns, J. De Grosbois, A. Jackson, A. Kosilov, Z. Pasztory, Y. Yanev, T. Mazour

Addresses: 443 Bald Eagle Circle, Chattanooga, TN 37419, USA. ' Risktec Solutions Ltd., Wilderspool Park, Warrington, Cheshire WA4 6HL, UK. ' Information and Control Systems Design Centre, Atomic Energy of Canada Ltd. (AECL), 251 Speakman Drive, Mississauga, Ontario L5K 1B2, Canada. ' Reactors Services Group, National Nuclear Corp. (NNC) Ltd., Booths Hall, Chelford Road, Knutsford WA16 8QZ, Cheshire, UK. ' Nuclear Knowledge Management Unit, International Atomic Energy Agency, P.O. Box 100A-1400 Vienna, Austria. ' Nuclear Knowledge Management Unit, International Atomic Energy Agency, P.O. Box 100A-1400 Vienna, Austria. ' Nuclear Knowledge Management Unit, International Atomic Energy Agency, P.O. Box 100A-1400 Vienna, Austria.' NENP – Nuclear Power Engineering Section, IAEA, Wagrammer strasse 5, 1400 Vienna, Austria

Abstract: Workforce ageing, the risk of losing accumulated knowledge and experience, reduced funding and other related issues have led to a reduction in technical innovation and a potential loss of technical competencies. This has focused the attention of all concerned parties on the need for effective strategies and policies for effective Knowledge Management (KM). This paper describes a common framework for KM missions and KM assessment criteria.

Keywords: assessment criteria; assist visits; nuclear knowledge management; objectives; self-assessment tools; knowledge management maturity; technical innovation; technical competencies; nuclear competencies; nuclear energy; nuclear power.

DOI: 10.1504/IJNKM.2009.026563

International Journal of Nuclear Knowledge Management, 2009 Vol.3 No.2, pp.170 - 182

Available online: 19 Jun 2009 *

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