Title: A framework for developing a CSCW environment to improve concept-based decision making

Authors: James D. McNicol, Leslie F. Monplaisir, Ratna Babu Chinnam

Addresses: Department of Industrial and Manufacturing Engineering, Wayne State University, Detroit, Michigan, 48202, USA. ' Department of Industrial and Manufacturing Engineering, Wayne State University, Detroit, Michigan, 48202, USA. ' Department of Industrial and Manufacturing Engineering, Wayne State University, Detroit, Michigan, 48202, USA

Abstract: Despite advances in computer technology, bringing products to market remains a complex activity. In particular, it is within the concept phase of product development where information used for decision making is at its most nebulous. This paper describes research to investigate how computer technologies can be applied to optimise decision making in concept development activities. The study results form a framework of features necessary within a computer system to improve the effectiveness of information systems for concept-based decision making. Along with a description of core recommendations, outcomes and analysis of a case study where the framework was applied to a concept development activity program will be discussed.

Keywords: computer supported cooperative work; CSCW; product development; decision making; information systems; concept development.

DOI: 10.1504/IJCENT.2009.026455

International Journal of Collaborative Enterprise, 2009 Vol.1 No.1, pp.39 - 52

Available online: 11 Jun 2009 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article