Title: Business process engineering: case studies

Authors: Ivan K.W. Lai, Ka Wing Lee, Walter W.C. Chung

Addresses: Faculty of Management and Administration, Macau University of Science and Technology, Avenida Wai Long, Taipa, Macau. ' Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Ham, Kowloon, Hong Kong. ' Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Ham, Kowloon, Hong Kong

Abstract: Organisations are not independent of each other; however, they are interconnected to bring value to the marketplace. The dynamic and collaborative network of interconnected organisations is regarded as an extended enterprise (EE). The business process of the EE is the combination of sub-processes of individual partners to create value. It is designed to coordinate the information and material flows between individual enterprises. Therefore, the concept of EE is the collaborative business process between partner organisations that produces one or more outputs of value to the supply chain network. This study reviews the concepts of EE and business process, presents a business process model of the EE which can be used to understand, analyse and improve the business process of an EE, reports the case studies of the model, discusses the usage of the model and provides further research of the model.

Keywords: business process modelling; extended enterprise; case studies; business process engineering; collaboration; information flows; material flows; supply chain networks; supply chain management; SCM.

DOI: 10.1504/IJENM.2009.022567

International Journal of Enterprise Network Management, 2009 Vol.3 No.1, pp.56 - 72

Published online: 15 Jan 2009 *

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